Important Update for Voucher Holders & Givers
Gift Voucher Purchasers
Gift vouchers are not available while I am on parental leave. As I step away from work to rest and prepare for the arrival of our baby, I am not offering new voucher sales or appointments during this time.
Gift Voucher Holders
If you have a gift voucher and weren’t able to book in before my leave, I want to acknowledge that. I understand how disappointing that may feel, and I’m sorry we couldn’t align our timing.
Your voucher remains fully valid. Expiry dates will be extended to match the full length of my leave, which will be a minimum of six months. You are welcome to use it when I return to practice in early 2026.
Thank you for your patience, your support, and your understanding as I step into this next season.
If you have questions about your voucher or my return, feel free to get in touch. You can also join the waitlist or subscribe to my newsletter below for updates and booking info closer to my return.
With care,
Mon
Gift Voucher Policy
Validity
Gift vouchers are valid for three years from the date of purchase, in line with Australian Consumer Law.
Using Your Voucher
Vouchers can be used for any treatment of equal value. You are welcome to upgrade by paying the difference. Vouchers cannot be used in combination with promotional offers or discounts.
E-Gift Vouchers
E-gift vouchers are delivered by email with a link to a printable PDF. You can choose to send it directly to the recipient or to yourself for forwarding or printing.
Lost or Misplaced Vouchers
If your e-gift voucher has been lost, misplaced or stolen, please contact me with your email, tax receipt or original order number. If the voucher has not been redeemed, I will do my best to assist in retrieving it. Vouchers that have already been redeemed cannot be replaced.
Non-Refundable
Gift vouchers cannot be refunded, exchanged for cash or credit, or transferred into another voucher.
How to Redeem
To redeem your voucher, visit www.restoredwithmon.com.au and make a booking. Be sure to include your voucher code in the comments section when scheduling. Vouchers must be presented at or before your appointment to be applied.
Split Payments
If your treatment costs more than the remaining balance on your voucher, you can pay the difference using standard payment methods.
Using Multiple Vouchers
You are welcome to use more than one gift voucher for a single treatment.
Email Delivery Timing
E-gift vouchers are sent immediately after purchase. If you would like to delay delivery, select "Email to You" at checkout. You can then forward the voucher at your preferred time.
Delivery Method
After purchase, the voucher will be delivered by email in one of two ways:
To the recipient directly
To you, for printing or forwarding
Promotional Offers
Gift vouchers cannot be used with promotional pricing, special offers or discounts.
Price Changes
Vouchers purchased before 31 December 2024 will be honoured at the original treatment price, even if prices increase after that date. No gap payment will be required for those services.
Voucher Use During Parental Leave
As I am currently on parental leave, I am not offering appointments at this time. Your voucher will remain valid, and the expiry date will be extended to reflect the full length of my leave. This ensures you will have a fair window to book when I return.
If I extend my leave beyond six months, your voucher expiry will be adjusted accordingly to reflect that full period.
Appointment Availability
All voucher bookings are subject to appointment availability. I encourage you to book early once I reopen, as peak periods do fill quickly. If you are having difficulty finding a time, please reach out and I will do my best to support you.
Gift Voucher Flexibility
Gift vouchers are a thoughtful and flexible option. The recipient can use their voucher for any treatment that suits them, including relaxation, remedial or pregnancy massage.
Questions or Support
For any questions about your voucher or my return to practice, please contact hello@restoredwithmon.com.au
By purchasing or redeeming a gift voucher, you agree to the terms outlined above.